Comments on: Problems with your aggregator or podcatcher and Startup BizCast? http://www.startupbizcast.com/2007/10/03/problems-with-your-aggregator-or-podcatcher-and-startup-bizcast/ The Small Business Advice Podcast That\'s Shorter Than Your Coffee Break Wed, 23 Feb 2011 05:43:04 -0700 hourly 1 http://wordpress.org/?v=3.1 By: Eric http://www.startupbizcast.com/2007/10/03/problems-with-your-aggregator-or-podcatcher-and-startup-bizcast/#comment-1213 Eric Sat, 13 Oct 2007 22:58:27 +0000 http://www.startupbizcast.com/2007/10/03/problems-with-your-aggregator-or-podcatcher-and-startup-bizcast/#comment-1213 As you can tell, letting people know what I think hasn't traditionally been a problem for me :) As you can tell, letting people know what I think hasn’t traditionally been a problem for me :)

]]> By: Steve Mullen http://www.startupbizcast.com/2007/10/03/problems-with-your-aggregator-or-podcatcher-and-startup-bizcast/#comment-1203 Steve Mullen Sat, 13 Oct 2007 13:35:59 +0000 http://www.startupbizcast.com/2007/10/03/problems-with-your-aggregator-or-podcatcher-and-startup-bizcast/#comment-1203 Let loose, Eric ... tell us how you really feel ;) Let loose, Eric … tell us how you really feel ;)

]]> By: Eric http://www.startupbizcast.com/2007/10/03/problems-with-your-aggregator-or-podcatcher-and-startup-bizcast/#comment-1201 Eric Sat, 13 Oct 2007 05:47:39 +0000 http://www.startupbizcast.com/2007/10/03/problems-with-your-aggregator-or-podcatcher-and-startup-bizcast/#comment-1201 I'm very surprised that you didn't list Podtrac's notoriously slow-to-nonexistant customer service as one of the issues you've had with Podtrac. It'd be interesting to finally get someone over there on record as to why they don't respond to emails for help or problems. The only we ever got a response to was when we asked them to cancel our account. It's pretty much the main reason we stopped using them. That and their survey at the time seemed to be geared towards gathering info inappropriate to our demographic (so manyf questions about beer for a show geared to the teenage market is absolutely inappropriate...). Eric I’m very surprised that you didn’t list Podtrac’s notoriously slow-to-nonexistant customer service as one of the issues you’ve had with Podtrac. It’d be interesting to finally get someone over there on record as to why they don’t respond to emails for help or problems. The only we ever got a response to was when we asked them to cancel our account.

It’s pretty much the main reason we stopped using them. That and their survey at the time seemed to be geared towards gathering info inappropriate to our demographic (so manyf questions about beer for a show geared to the teenage market is absolutely inappropriate…).

Eric

]]> By: Steve Mullen http://www.startupbizcast.com/2007/10/03/problems-with-your-aggregator-or-podcatcher-and-startup-bizcast/#comment-1025 Steve Mullen Thu, 04 Oct 2007 17:02:50 +0000 http://www.startupbizcast.com/2007/10/03/problems-with-your-aggregator-or-podcatcher-and-startup-bizcast/#comment-1025 Thank you. Since you found me here, and I've sent requests in the past directly through your website and received no response, I'll let you know I think your service is very accurate and seems to catch all downloads, however I do have two problems with the service. The first problem is how often the stats are updated. Once a day isn't good, but I'd live with it. However, sometimes it goes two or even three days without an update. The second problem is the way the redirect is done. I use two other services as backups and don't have that redirect.mp3 problem with them. It only seems to happen when using Firefox and, I now know, at least one aggregator/podcatcher. Oh -- if you check out my feed, you may notice that I removed the Podtrac code from the most recent episode. I did that because of the complaint. It's still on every other episode, however. Thank you.

Since you found me here, and I’ve sent requests in the past directly through your website and received no response, I’ll let you know I think your service is very accurate and seems to catch all downloads, however I do have two problems with the service. The first problem is how often the stats are updated. Once a day isn’t good, but I’d live with it. However, sometimes it goes two or even three days without an update. The second problem is the way the redirect is done. I use two other services as backups and don’t have that redirect.mp3 problem with them. It only seems to happen when using Firefox and, I now know, at least one aggregator/podcatcher.

Oh — if you check out my feed, you may notice that I removed the Podtrac code from the most recent episode. I did that because of the complaint. It’s still on every other episode, however.

]]> By: Jason DeFontes http://www.startupbizcast.com/2007/10/03/problems-with-your-aggregator-or-podcatcher-and-startup-bizcast/#comment-1024 Jason DeFontes Thu, 04 Oct 2007 16:53:47 +0000 http://www.startupbizcast.com/2007/10/03/problems-with-your-aggregator-or-podcatcher-and-startup-bizcast/#comment-1024 Thanks. We'll take a look. Thanks. We’ll take a look.

]]> By: Steve Mullen http://www.startupbizcast.com/2007/10/03/problems-with-your-aggregator-or-podcatcher-and-startup-bizcast/#comment-1022 Steve Mullen Wed, 03 Oct 2007 22:05:54 +0000 http://www.startupbizcast.com/2007/10/03/problems-with-your-aggregator-or-podcatcher-and-startup-bizcast/#comment-1022 I'm told it's called BeyondPod. I’m told it’s called BeyondPod.

]]> By: Jason DeFontes http://www.startupbizcast.com/2007/10/03/problems-with-your-aggregator-or-podcatcher-and-startup-bizcast/#comment-1021 Jason DeFontes Wed, 03 Oct 2007 21:36:25 +0000 http://www.startupbizcast.com/2007/10/03/problems-with-your-aggregator-or-podcatcher-and-startup-bizcast/#comment-1021 Do you know what podcatcher is having the problem? Do you know what podcatcher is having the problem?

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